Has technology improved or diminished human communication and interaction?

Does technology have a positive or negative effect on human interaction? There aren two sides we need to think about for this argument, the first is if technology helps us communicate to each other. the secon is about a single word in the prompt, "Human". Human communication is different that just communication,  communication is simply a transfer of data, human communication is the transfer of emotion, feelings, and soul. that is somthing that our current technology does not accel at and in fact henders us when the time comes to use it. 

So once you really think about it despite technology's ability to communicate with more people faster, more effenient, and over longer distances. It has crippled our ability to actully talk with one another.